Terms
Net 30 Days from date of invoice for approved credit, otherwise C.O.D or on a prepaid basis. A service charge at a rate of 18% per annum will be charged on past due accounts. All past due accounts placed with a collection agency will have collection charges added.

Freight
All shipments are F.O.B. Factory, Gurnee, Illinois 60031. All orders shipped UPS, unless otherwise specified. Please order in standard cartons only. Skid Processing—There will be a charge of $10.00 for each skid processed. Freight charges for orders being shipped on skids are the responsibility of the customer. If you have a preferred carrier, please advise when ordering.

Minimums
All shipments are standard packs only. Split cases will have an additional $5.00 handling charge. A processing fee will be added to all orders less than $25.

Claims
Errors in shipments and/or shortages must be addressed within seven (7) days of receipt of goods. Claims for damaged or lost in transit must be made directly to carrier.

Pricing
Prices and terms herein stated supersede all previous prices and terms. Prices may be subject to change.

Continual Improvement
Product design and specifications are subject to change in accordance with our policy of continual improvement.

Returns
RealWheels has a 30-day return policy. RealWheels products may be returned to the factory within 30 days of purchase for a refund. Providing the products are undamaged, complete, and in original factory condition. No refunds for products that have been mounted. RealWheels is not responsible for improperly packaged returns. We recommend using the original box and adding additional packing material to insure the product is returned without shipping damage. Disassembled, damaged, and custom-made products cannot be returned. Returned products must have proof of original purchase receipt. All returns must have a Return Goods Authorization Number. (RGA). All authorized returns must be shipped prepaid by customer. Any merchandise shipped back to our factory C.O.D. will be returned to sender. After 30 days, if a product is deemed returnable it may be subject to a minimum of 25% restocking, and only if the above criteria are followed. Discontinued items (products no longer in our current catalog) may not be returned for credit. Deductions or credits may not be taken in advance of returned merchandise. Please allow time for processing your return. Our agent and or representative may not authorize the return of merchandise.